Safety & Security


What we do to ensure the safety and security of our riders, prohibited activities and what you can do to help

Bus Operations

Safety and security are a top priority at CARTA. We work hard every day to ensure your ride is trouble-free. We constantly upgrade and improve our security measures while still delivering the fast, efficient service you expect.

CARTA bus operations are handled by Transdev, a world class leader in the transit industry. Bus operators are trained in a safety and security programs which include hours of classroom and behind the wheel training along with performance standards and skills that must consistently be met. Bus operators are trained to:

Call in medical emergencies, incidents, traffic accidents and house fires to the CARTA dispatch radio room immediately
Report suspicious individuals on the bus or individuals loitering at bus stops or at Park and Rides
In addition, CARTA works with many outside agencies on security drills and the latest detection devices for various chemical or biological agents.

Other CARTA Security Measures

CARTA also protects you by:

  • Announcing AMBER alerts to bus operators as they happen
  • All buses are equipped with a two-way radio which directly connects the driver to CARTA Dispatch and has the ability to be in direct contact with municipal police departments
  • All buses are equipped with surveillance cameras
  • Providing free bus service to the community during weather emergencies

Prohibited Activities

Prohibited activities include but are not limited to:

  • Harassment of any kind
  • Playing any type of audio device loudly
  • Carrying weapons and flammable or explosive materials
  • Consumption of drugs and alcohol
  • Smoking

Illegal acts such as:

  • Assaults
  • Panhandling
  • Soliciting
  • Gambling
  • Selling
  • Graffiti
  • Etching

Help Us Keep CARTA Safe

If you ride CARTA, you are probably more familiar with your particular stops, routes and fellow commuters than anyone else. We are asking you to help keep CARTA safe for everyone by reporting unattended packages or suspicious behavior.

If you observe something out of the ordinary, report it to a bus operator, or call CARTA Customer Service at 843-724-7420.

Plan Your Trip
Charleston Rider Alerts
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Transit App

Download “Transit” and travel like a true Charlestonian.

Available in the App Store and on Google Play, “Transit” offers numerous features to help you easily navigate around Charleston.

Bus Route: See vehicle locations in real time, find nearby stops, and receive stop announcements.

Service Alerts: Keep on top of schedule changes, stop relocations and other unexpected surprises.

Favorites: Always take the same bus? Move it to the top of the list by adding it to your favorites.

Timetables: View the full schedule for a route and set alarms to remind you to leave.

Countdowns: Get real-time predictions based on data from the transit agency.

“Go”: Get step-by-step transit directions and notifications about when to leave for your trip and when to get off the bus.

Plan a trip!: Compare trips side by side with your preferred transport modes selected.

View Transit 101

Download TransitApp from Google Play Store
Download TransitApp from Apple Store