Accessibility  Services

Information on the accessible services available CARTA provides to disabled customers.

Accessibility Options

All CARTA fixed route buses are wheelchair accessible and meet the Americans with Disabilities Act (ADA) requirements. CARTA also offers Para transit services (Tel-A-Ride) for eligible customers with disabilities and are unable to use regular fixed route services.

It is the policy of the Charleston Area Regional Transportation Authority that all CARTA-sponsored public meetings and events are accessible to people with disabilities. If you need assistance in participating in this meeting or event due to a disability as defined under the ADA, please call the CARTA ADA Coordinator at (843) 529-0400 Ext. 202 or e-mail JBurns@ridecarta.com at least three (3) business days prior to the scheduled meeting or event to request an accommodation.

  • Additional Accessibility Services


    • Text Only  (Click Text Only to adjust this Web site to a text only format )
    • Audiotape and Braille -- When requested we can provide CARTA materials in accessible formats. Please email askcarta@ridecarta.com or call (843) 724-7420 for assistance.
    • TTY/TTD -- Need special assistance by phone? Call our TTY/TTD phone number, (843) 747-1499.
  • All CARTA Buses Are Equipped for Riders with Disabilities


    CARTA is committed to making our public transit system increasing accessible to members of the community with various disabilities. 

    We make riding easy with these extra bus features:

    • Lifts accommodate wheelchairs and other mobility devices.
    • Buses lower or “kneel” to the curb to make boarding easy.
    • Priority seating is available for customers with disabilities. These seats are conveniently located at the front of the bus. Bus operators will secure wheelchairs and scooters.
    • Service animals are welcome.

    Fare is only $0.75 everyday, all day with valid CARTA Card. Riders with disabilities can ride the bus at a reduced fare. You must have a CARTA ID Card issued by SC Works (formally Trident One Stop) to qualify. For more information, see Special Rates.

  • How to Get a CARTA Disability ID Card?


    1. Make sure you have a photo ID and proof of disability before applying.
      • Accepted documents: Medicare card, Social Security Award letter, or Veteran Disability Award letter
    2.  Apply in person at SC Works (Formally Trident One Stop), 1930 Hanahan Road, North Charleston, SC 29406 or call (843) 574-1800 or (843) 574-1810 to request an application by mail.
  • Paratransit – Curb to Curb Service


    If you have difficulty getting to the bus stop and/or riding fixed-route buses, view information on CARTA’s paratransit service Tel-A-Ride.

  • Visitors


    If you’re visiting Charleston and are disabled, you can ride CARTA at the discounted rate when you show your Medicare Card, or your Disabled ID Card from your home transit system. A visitor to the Charleston area may also use Tel-A-Ride if he or she is certified by another transit system or is found to be eligible for the service in Charleston. Likewise, a Tel-A-Ride patron may be eligible for similar service in other cities. Your Tel-A-Ride identification card will certify your eligibility for paratransit service in Charleston. For questions, send an email to askcarta@ridecarta.com or call 843-724-7420.

Plan Your Trip

Find your way around Charleston with our trip planner.

Track A Bus

Track your bus and how soon it will be at your stop.

Next Stop Times

See when CARTA buses will arrive next at your stop.

Charleston Rider Alerts

Get the latest alerts on CARTA bus routes and schedules.

expect delays #rte31
Service changes effective Feb. 18: ridecarta.com/service-change…
EXPECT DELAYS ON #RT213
expect delays on #rte102
expect delays on #rte104
expect delays on #rte42
expect delays on #rte103
expect delays on #rt40.
expect delays on #rt13.
expect delays on #rteex4
Expect delays on #32
expect delays on #xp3.
expect delays on #rt10.
expect delays on #rt32.
expect delays on #rteex2
#rteex1 is back on schedule.
expect delays on #rteex1
expect delays on #rteex3
EXPECTED DELAYED ON #13, #10 #213 DUE TO RAIN
expect delays on #rteex3
expect delays on #rte211.
@LaceyPringle Please call Customer Service at 724-7420.
Major delays on Rt. 3 and Rt. 12 due to activity at Air Force base.
expect delays on #rte12
expect delays on #rteex3
DELAYED #RTE 10 #RTE 13
#rte11 is back on schedule
expect delays on #rte11
expect delays on #rteex3
expect delays on #rt10 and 1exp 1429
Transit App
Available in the App Store and on Google Play, “Transit” offers numerous features to help you easily navigate around Charleston.
  • Bus Route: See vehicle locations in real time, find nearby stops, and receive stop announcements.

  • Service Alerts: Keep on top of schedule changes, stop relocations and other unexpected surprises.

  • Favorites: Always take the same bus? Move it to the top of the list by adding it to your favorites.

  • Timetables: View the full schedule for a route and set alarms to remind you to leave.

  • Countdowns: Get real-time predictions based on data from the transit agency.

  • “Go”: Get step-by-step transit directions and notifications about when to leave for your trip and when to get off the bus.

  • Plan a trip!: Compare trips side by side with your preferred transport modes selected.