Lost & Found  Support

Tips for turning in found items and retrieving lost items on a CARTA bus or DASH shuttle.

If a passenger loses an item they must wait until the bus returns to the base and Customer Service physically obtains the items for it to be verified in order for the customer to pick up the item. For any items found on a CARTA vehicle, the following procedure will be followed:

Lost & Found Procedure

  • The Operator will turn in any items found on their vehicle to Customer Service staff at the end of their shift.
  • Items may be picked up between the hours of 8 am and 5 pm Monday through Friday.
  • When identification is made, the owner should come by the CARTA facility to retrieve the lost item(s). The owner must describe and sign for the lost item.
  • Unless prior authorization is given, items will only be released to the owner of said item.
  • For items containing proper identification; we will attempt to contact the individual via letter, or phone call.
  • Perishable items will be immediately discarded. All other items will be kept in Lost and Found for sixty (60) days from the date it was found.
  • Lost valuables, such as money, jewelry, purses or cell phones, will be turned over to the Customer Service Manager for secure storage until the item is retrieved by the owner.
  • The police department must be called immediately upon discovery of any weapons, illegal substance or items of contraband, found on any CARTA Vehicle.
  • Lost items left unclaimed will be turned in to the local Salvation Army or Goodwill.

Items are held at the CARTA office:

3664 Leeds Avenue
North Charleston, SC 29405

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Charleston Rider Alerts

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expect delays on#rte7
The #rte7 will be running on Meeting St. to East Bay, and take Calhoun St. back to Meeting St.
The #rte104 is detouring from McMillan to St. John Ave. which turns into O'Hear. They will continue on O'Hear to Montague.
The following routes have resumed normal service: #rte30, #rte40, #rte12, #rte211, #rte210, #rte31, #rte42, #rte41,… twitter.com/i/web/status/1…
All #expressrt1, #epressrt2, and #expressrt3 are scheduled to run their routes as designed.
At this time, we are still experiencing delays and/ detours on several routes. #rte10 and #rte11 are not able to go… twitter.com/i/web/status/1…
expect delays on all routes
Expect delays on #rte42.
Expect delays on #xp3.
expect delays on #rte32
expect delays on #rte103
expect delays on #rte32
expect delays on #xprte1
expect delays on #rte20
expect delays on #rte203
expect delays on #expressrte4
expect delays on #rte12
expect delays on #rteex4
expect delays on #rte13 and #rte104
expect delays on #rteex2
expect delays on #rte33
expect delays #rte10,#12
expect delays #rte11,#rte12,#rte103,#rte3
Expect delays on #rte10.
expect delays on #rte103 and #rte102
expect delays on #RTE33
expect delays on RTE 10
# Expect Delays on RTE 12
expect delays on #rte11
expect delays on #rte12
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