Let’s Ride in 6 easy steps!
Planning your trip just got much easier with the Google transit planner. It may still be helpful to review the information here on how to ride in order to know the “rules of riding.”
Step 1: Know where you want to leave from and where you want to go.
Step 2: Determine where and when CARTA can connect you.
There are two ways you can do this:
1. Google Trip Planner – When using the internet or smart phone device, use the Google Trip Planner. Enter the information for your arrival or departure and get your route, bus information and schedule information in seconds!
2. Plan your own trip using the System Map and Routes Maps.
First — Review the System Map. Simply find your location on the map and look for the nearest route. Then follow it to see if it goes to your destination. If it does not, look for connecting routes where you can transfer to complete your trip.
Next — Review Route Schedules. After finding the appropriate route(s) to take for your trip, find out times and locations (where and when) CARTA can connect you to your destination, simply look on the appropriate route map, find the stop closes to you, and depending on what day it is, look under the Weekday, Saturday, or Sunday time schedule.
Step 3: Find your bus stop
Bus stops are usually located one or two blocks apart. There will be several stops listed (these are called time points), however most routes have more stops on the route. Click here for a complete list of bus stops by route.
Step 4: Identify your bus
As a bus or trolley approaches, be sure it is the one you need before boarding. The overhead sign, located above the bus windshield, shows the name and number of the bus route. In addition to the overhead sign, the Trolley’s (DASH) also have a color-coded destination sign in the window beside the passenger entrance.
Step 5:Boarding and Riding the bus
- Arrive at your stop at least five (5) minutes before the bus is scheduled. Have your fare ready when the bus approaches. Make sure you have the correct fare or pass ready as you board the bus (Please note: Drivers cannot make change).
- If you need to transfer to another route to complete your trip, you will need to purchase a transfer pass which is $.50. Please have this ready when you first board the bus and pay along with your fare. The driver will then issue you a transfer pass to board your next bus to complete your trip, or the driver will specify a certain place to obtain a transfer. Transfers are good only at approved transfer points.
Once you board the bus:
- Take your seat as soon as possible and please do not change seats unless absolutely necessary.
- Keep aisles and exits clear. Blocking aisles or exits can slow down the bus. Try to keep bags or other items out of the aisles. If you have items with you, please keep them on you, under your seat or in above storage racks when available. Please be mindful that the seats are for passengers, especially when there is a high volume of passengers on your bus.
Step 6: Exiting the bus
- Notify the bus driver when you wish to exit the bus. As your destination approaches, simply pull the stop request cord that runs along the upper part of the window, or push a yellow stop request strip located on the side panels near the windows on Express buses.
(Accessibility tip: If you’re using a wheelchair (or other wheeled mobility device that is parked in a wheelchair position), push the yellow strip affixed to the seat next to you at the wheelchair position–this will notify the bus operator that someone at a wheelchair position needs to exit.)
- Use the rear or center door to exit when available. By exiting at the rear door, people waiting to board the bus can enter immediately through the front doors–this helps to keep the bus on schedule.